IVR Tech. Group is a customer service solutions provider, offering businesses the capability to boost customer experience and convert leads.
The group was founded in 1996 and is headquartered in Buffalo, New York. They have 3 main specializations; compass automation platform – a full-stack voice automation platform; compass payment suites for integrating billing platforms and automating payment; compass broadcast suite for comprehensive broadcast engagement.
Other features include IVR visual IDE, custom IVR, white-glove IVR, HIPAA compliance, outbound broadcasts, PCI DSS Level 1 Security, and customer service automation.
Pricing plans for e-commerce clients
Fees applied for online or mobile payments
EEA consumer cards
1.35%+ € 0.20
Per transaction
All other consumer and commercial cards
2.85%+ € 0.20
Per transaction
Alternative payment methods
From 1.35%+ € 0.20
Per transaction