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IVR Technology Group

IVR Tech. Group is a customer service solutions provider, offering businesses the capability to boost customer experience and convert leads.

The group was founded in 1996 and is headquartered in Buffalo, New York. They have 3 main specializations; compass automation platform – a full-stack voice automation platform; compass payment suites for integrating billing platforms and automating payment; compass broadcast suite for comprehensive broadcast engagement.

Other features include IVR visual IDE, custom IVR, white-glove IVR, HIPAA compliance, outbound broadcasts, PCI DSS Level 1 Security, and customer service automation.

Pricing plans for e-commerce clients

Fees applied for online or mobile payments

EEA consumer cards

1.35%
+ € 0.20

Per transaction

All other consumer and commercial cards​

2.85%
+ € 0.20

Per transaction

Alternative payment methods

From 1.35%
+ € 0.20

Per transaction

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